Frequently Asked Questions

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Does the fruit contain preservatives?

No, all of our bouquets are made to order to guarantee freshness so preservatives aren’t required. They are all natural!

How can I place an order?

-Online: You can place your order online and pay for it at checkout using secured/trusted paypal with any major credit card or with your paypal account.
-Call us!: We can be reached during business hours at 705.626.2136 and we can easily help you with your order and process a credit card right over the phone.

Do you offer delivery?

Yes we offer delivery to most areas in the Greater City of Sudbury. The delivery areas are shown when ordering online or you could call us for more information.

Can I pick up a bouquet?

Yes. Pick up is available at our store at 1535-B Paris St Sudbury On P3E 3B7. Our bouquets are made to order but we cater to last minute needs and will gladly accommodate.

How much notice do you need when placing an order?

There is no such thing as ordering too early. If you are planning an event or have an upcoming date that you need a bouquet for, you can cross it off your list of things to do by letting us put in on the schedule in advance for you.
We guarantee same day delivery for all orders placed before 2:00 pm and will always do our best to accommodate requests that come in after that time.

Do you deliver outside of Sudbury?

At this time we only offer delivery in the Sudbury area. Please do not hesitate to enquire further as sometimes we are able to make arrangements for shipments to other nearby towns.

Can I make changes to a bouquet?

Of course! We always do our best to accommodate to your tastes. Please call to discuss options with someone from our team.

Will you deliver my bouquet for a specific time?

Yes, provided we have at least a couple of hours of grace. For example: If you need your bouquet for 1:00 pm, we can guarantee delivery between 11:00 pm and 1:00 pm.
***Holiday Exceptions: During peak holiday times deliveries are scheduled for either AM, Afternoon or Evening deliveries

How long do the bouquets last?

Our bouquets are made to order so freshness is always guaranteed. We will always suggest day of use when possible however, if you plan on using it the next day we would suggest leaving it in it’s original packaging and keeping it refrigerated until time of use.Any leftover fruit from bouquets should be removed from skewers and stored in the refrigerator in a sealed container.

Do you call the recipient before delivering the bouquet?

Yes. We will do our best not to give away any surprises, however we do need to ensure that someone will be home to receive the bouquet as it isn’t something that can be left on a doorstep.

How can I pay for my order?

If you are picking up a bouquet from the store you can choose to pay by using your most convenient method of payment. We accept Cash, Debit, Visa and MasterCard. If you’re paying online your transaction will be processed through paypal. (You can proceed as a guest and pay by credit card through Paypal) If you are placing the order over the phone, we can handle credit card transactions for you.

If you would like a bouquet delivered but would prefer to pay for it in person you can complete the transaction at our store at 1535 Paris Street.

Will there be tax on my order?

Yes. All of our products are prepared products making them subject to HST. Our deliveries are also subject to HST as we are delivering taxable items.

 

Does Fresh and Fruitiful support local charities?

Yes. Fresh and Fruitiful always welcomes the opportunity to give back. We have helped many organizations in the short time that we have been established which includes the following: The Sudbury Food Bank, Heart and Stroke Foundation, CIBC Run for the Cure, CNIB and The Alzheimer’s society to mention a few.